Linda Farrow's online store delivers across most international destinations. Please make sure you are on the correct store before proceeding to checkout. Your store view can be switched on the top left menu bar.
Alternatively you can visit your store directly:
If you are ordering within the UK please visit uk.lindafarrow.com.
If you are ordering within the US please visit us.lindafarrow.com.
If you are ordering within the EU please visit eu.lindafarrow.com.
For all other destinations please visit int.lindafarrow.com.
Linda Farrow's online shop uses the UPS service for all orders, to ensure you always recieve your order as fast as possible.
Linda Farrow offers free delivery to the UK, EU and US.
Delivery to all other international destinations is subject to a fee of $20 per item.
Please note that your order might face additional charges upon import clearance at the country of destination. The International Linda Farrow online shop displays prices free of any duty and taxes, hence prices appear lower than on the EU or UK dedicated online store. Linda Farrow ships all online orders from the United Kingdom. When Items are shipped from overseas into the delivery country, it is considered an importation and must be cleared by Customs and Border Protection (CBP). When an individual or company purchases goods from an overseas supplier, CBP considers them the ultimate importer. The ultimate importer can clear the goods or have a broker clear them on their behalf. If you have any concerns over this procedure, we advise you to visit your country's governmental website and seek information on importation, duty and tax charges.
Delivery to the US can range from 3-10 working days from order.
All online orders are dispatched from the UK and must go through US customs and FDA clearance, a process beyond Linda Farrow's control.
Linda Farrow ships all online orders from the United Kingdom. When Items are shipped from overseas into the United States, it is considered an importation and must be cleared by Customs and Border Protection (CBP). When an individual or company purchases goods from an overseas supplier, CBP considers them the ultimate importer. The ultimate importer can clear the goods or have a broker clear them on their behalf. If you have any concerns over this procedure, we advise you to visit the official U.S. Customs and Border Protection website for more information (a direct link can be found here).
Please note shipments to Russia are available only when addressed to a registered business address and is subject to restrictions, delays and local duties and taxes. Please contact us before placing your order.
Linda Farrow ships to Russia on a DDU (Delivery Duty Unpaid) basis. This means that no taxes and duties are included in the final purchase price. Instead, when your order arrives in Russia, you will be invoiced for these costs directly by our shipping partner UPS.
LINDA FARROW IS UNABLE TO ADVISE ON THE EXACT COST OF CUSTOMS DUTY, HOWEVER FROM OUR EXPERIENCE IT CAN BE UP TO 50% OF THE ITEM COST.
As the recipient, you are liable for all import duties, customs and local taxes levied by the country you are shipping to and payment of these is necessary to release your order from customs on arrival. If you wish to proceed with your purchase we can process your order over the phone.
Shipping outside the European Union or the United States? Make sure you are on the International store before you register for an account and place your order.
Customers outside the European Union and the United States are liable to pay local duties and taxes. With this in mind, Linda Farrow international store to not include any duties or taxes. Please note that Linda Farrow does not have the ability to declare a different value when shipping your order, and will not tolerate request to assist in avoiding paying local duties and taxes, as this is considered a legal offence.
Linda Farrow ships all online orders from theUnited Kingdom. When Items are shipped from overseas into the China, it is considered an importation and must be cleared by the Chinese Customs Authorities. The receiver will be contacted by our shipping partner UPS by telephone or Email once the item arrives at the Chinese Border and Customs, and will be requested to provide additional information. The Standard rate for importing into China is 17%, however this is not guaranteed and is subject to changes and variations.
Delivery times may vary depending on the shipment destination and value, and may be delayed as a result of customs clearance. Please account for extra time, and ensure you are available to provide any additional information to the Chinese Customs and Border Authorities.
Average transit times are as follows:
Beijing: 4 - 8 days.
Shanghai: 4 - 6 days.
Wuhan, Chengdu, Shenzhen, Guangzhou: 5 – 6 days.
Hong Kong and Macau: 2 - 3 days.
For more information about Chinese Customs rules and regulations, please visit the Chinese Customs website directly, here.
Linda Farrow delivers all international orders within 2-5 working days, however as this is a busy season we advise to place your orders early.
To ensure your glasses arrive before 25th of December, please order on or before the dates below:
UK delivery - 20th of December.
EU delivery - 17th of December.
International Delivery - 15th of December.
US delivery - 15th of December.
Please note that you will be required to provide additional information to UPS in order to clear the item through customs. Linda Farrow is not liable for late delivery if this information has not been provided.
It is important to us at Linda Farrow that you are happy with your purchase, and in the case that you are not fully satisfied with the item you received you can return it to us within 14 days of receipt. Linda Farrow is happy to offer an exchange or a refund within this period.
In all cases, the items returned must be in their original condition. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.
Returning an item is simple, just log into your Linda Farrow account, enter your account area on the top right hand corner and select 'RMA'. Make sure to contact us through this section for a Return Merchandise Authorisation number prior to sending the item back to us, selecting your choice between an exchange and refund. An e-mail with return instructions will follow shortly after.
Linda Farrow’s UPS Return Service is track-able and hassle free, saving our customers both time and money.
To allow us to offer you this premium service, returns are charged at a reduced rate:
United Kingdom - free of charge.
European Union - €10
United States - $20
International - $20
Please note that returns that contain more than two items might face an additional charge in accordance with shipment weight.
Once we receive your return, we will inspect and process the goods within 1-2 business days to ensure you receive what you want as quickly as possible. As soon as your return is processed, and we are confident the goods are in their original condition, we will send you an email confirming the action we have taken. Any refund will automatically be issued to the card used to make the original purchase and you will be contacted via email with a refund confirmation.
Linda Farrow所有商品均由英国发货，注意到达海关需要向有关部门申报进行清关。收货人会收到DHL在中国当地合作伙伴的通知，提供需要的资料，进行清关。中国的进口货物的一般税率为17%, 具体的税收由货物的种类为准，会有调整。
Linda Farrow衷心的希望您对我们的产品百分之百满意，因此对收到货物不满意，可以在14天之内附上收据，进行全款退货。请注意Linda Farrow暂时不提供退货服务，因此顾客需要自行选择邮寄方式，请告知我们您的订单号和详细资料。Linda Farrow对货物在退货过程中的丢失和损坏不承担责任，所以请你选择挂号或追踪的邮寄方式。所有货物寄回时必须保持原样，我们会对产品进行检查，不符合的货物予以退回。